The Chaos and Unexpected Joys of a 19-Hour Global Email Outage
It was the workplace equivalent of a snow day, pushing some to frustration, some to the telephone; one man built bookshelves
By Robert McMillan and Angel Au-Yeung
We may live in an age of messaging apps and artificial intelligence, but as about half a billion people discovered this week, good old-fashioned email is pretty important, too.
Starting around 12:30 p.m. Eastern on Thursday, a Microsoft cloud outage knocked the company’s email and other services offline. The interruption left swaths of the globe, from healthcare systems to stock exchanges to members of U.K. Parliament, without one of their main tools